My Smart Travel — Airport Concierge My Smart Travel
Who we are

One point of contact for the whole airport

Fast Pass, online check-in, lounges, transfers and assistance. Services that already existed, scattered across airport operators, airlines and local providers, brought together into a single point of contact with a human team behind it that answers at any hour.

The idea

The services existed. The access didn't

Almost everything we sell was already there: priority lanes, independent lounges, assistance agents, executive terminals. The problem was that every airport sold them its own way, in its own language, through its own website and opening hours.

Our job was to negotiate with the operators one by one, consolidate it all into a single point of contact, and put a human team on top that answers at any hour. That's what you're paying for: not the access itself, but someone taking care of getting it.

Direct agreements
With airport operators, not resellers.
In-house team
Concierges on staff, not outsourced.
No hidden commission
What we book for you, at provider price.
Verified coverage
We check every airport before listing it.
0Free cancellation
0Average confirmation
0Services
0Support available
How we work

Four rules we don't bend

The price is the price

What we quote at booking is what you pay. No handling fees appearing at the last step, no retroactive peak-season surcharges.

A person always answers

A bot is fine as a first filter, but not for resolving anything. If you write, someone with the power to act replies.

If we fail, we refund

If a service isn't delivered as promised, the full amount comes back without argument and without you having to claim it.

Your data isn't the product

We don't sell or share information with third parties for commercial purposes. It's encrypted, used for your service, and deleted when it should be.

GDPR compliant

Data hosted in the EU, encrypted at rest and in transit, deleted on request.

Secure payments

Processed through a certified gateway. We never store card details.

Start with a single flight

Try us on your next trip

You don't have to take our word for it. Book a one-off €39 Fast Pass and decide afterwards whether it's worth keeping us around.

Message us